Shipping policy

Shipping Policy

Welcome to Viresta. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

Order Processing

  • Orders are typically processed within 1–3 business days after payment confirmation
  • Orders are processed Monday through Friday, excluding weekends and holidays
  • Processing times may be extended during peak seasons or promotional events

Shipping Times

Estimated delivery times:

  • United States: 3–10 business days
  • Canada: 5–15 business days
  • International: 7–20 business days

Delivery times are estimates only and are not guaranteed.

Shipping Fees

Shipping costs are calculated at checkout and depend on:

  • Destination address
  • Package weight and size
  • Shipping method selected

Occasionally, Viresta may offer free shipping promotions.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information.

Tracking updates may take 24–48 hours to appear in carrier systems.

Customs, Duties & Taxes

International orders may be subject to:

  • Customs duties
  • Import taxes
  • Local fees

These charges are the responsibility of the customer.

Viresta is not responsible for delays caused by customs processing.

Incorrect Address

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided:

  • Orders may be delayed or not delivered
  • Additional fees may apply
  • Packages may be returned

We are not responsible for losses due to incorrect address details.

Lost, Stolen, or Damaged Packages

If your package is lost, stolen, or arrives damaged, please contact us within 7 days of delivery.

We will assist in investigating the issue with the carrier.

Delivery Delays

Delays may occur due to factors beyond our control, including:

  • Weather conditions
  • Carrier delays
  • Customs clearance
  • High shipping volume
  • Other unforeseen events

We are not liable for such delays.

Contact Us

If you have any questions about this Shipping Policy, please contact us:

Viresta
Email: elciduepa@gmail.com
Address: 3458 Brookdale Dr, Santa Clara, CA 95051, USA

Effective Date: June 18, 2026.